Home Study Zone offer a number of different packages for your course so that you can study how you wish to including anywhere in the world. Please see our Delivery and Returns below.
Home Study Zone aim to deliver all paper based courses within 7 working days and all online courses within 72 hours. Please allow up to 28 days for all orders placed from outside of the UK.
Delivery costs are as follows:
UK – Free Delivery
Europe – £40.00
Rest of the World – £65.00
Under the Consumer Protection (Distance Selling) Regulations 2000, you have a right to cancel an order. Provided the Goods remain unopened and unused, you have the right to cancel the Contract within 7 Working Days of having received the Goods.
You may cancel your order at any time before dispatch of order for a full refund. If after receiving your order you wish to cancel you should notify us within seven days.
To cancel your course you must in the first instance send an email to firstname.lastname@example.org and await authorisation from us (cancellations by telephone will not be accepted). You will then be required to return your pack undamaged within 14 days, and a full refund will be given.
If you cancel, then you must return the Materials and you must take good care of them until you do so. Upon receipt of returned materials and on condition they have not been damaged or marked in any way, then you will receive a full refund, minus the cost of postage and packaging (if you chose to pay by instalments then we will also deduct the administration fee).
Unless the parties have agreed otherwise, you will not have the right to cancel by giving notice of cancellation for the supply of computer software if they are unsealed by you or for the supply of online courseware which has been accessed by you.
If you wish to transfer to a different course, we may at our sole discretion agree to such transfer. If we agree that you may transfer to a different course, we will transfer the fees paid for the Distance Learning Package you wish to discontinue towards the amount payable for the new course provided that we receive payment from you for the balance of fees due in respect of the new course (if more expensive than the discontinued Distance Learning Package).