Communication Online CPD Course

This course will enable you to learn about the ways individuals communicate and the importance of good communication.

 

Enrol for this course

£50.00

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Course Description

This course will enable you to learn about the ways individuals communicate and the importance of good communication.

You will explore how you can meet the communication and language needs, wishes and preferences of individuals.

You will learn how to promote effective communication and the principles and practices related to independent advocacy and confidentiality.

The course concludes by considering the use of verbal and non-verbal communication including the use of communication aids/technologies.

Study Communication  via an eLearning platform.

Access to the Communication CPD Courses is via an eLearning platform. E-Learning an efficient way of delivering courses online due to its convenience and flexibility. The resources are available from anywhere and at any time. Meaning everyone can take advantage of web-based learning regardless of their circumstances. E-Learning is invaluable for employers, meaning staff can complete CPD without the added cost of lecturers and conferences.

CPD Certified

The CPD Certification Service was established in 1996. It is the leading independent CPD accreditation institution operating across industry sectors. Certified CPD courses complement the Continuing Professional Development policies of professional institutes and academic bodies. CPD courses can be completed at work or at home or whoever there is an internet connection. Meaning that you can further your skillset and progress your career in a way that suits you.

Other CPD Certified courses

Along with this Communication CPD Online Course, Home Study Zone offers a vast array of other Certified CPD courses. Additionally, CPD will help somebody build their skill set, gain further understanding, and progress in their career.

See our other CPD Certified courses available here

Learning Outcomes

On completion of this course learners should know and understand the following:

  • Know the importance of effective communication at work.
  • Know how to meet the communication and language needs, wishes and preferences of individuals.
  • Know how to promote effective communication.
  • Know the purpose and principles of independent advocacy.

Course Syllabus

  • Purpose of communication
  • How communication affects relationships
  • Management of challenging and sensitive situations
  • Establishing communication needs
  • Promoting effective communication
  • Verbal and nonverbal verbal communication
  • Body language, tone of voice, space and positioning
  • Responding to reactions
  • What to avoid
  • Barriers to communication
  • Independent advocacy
  • Confidentiality
  • Consent
  • Communication aids and technology